Privacy policy
Update: 27th January 2026.
At Fittux Ltd., we are committed to protecting your privacy. This policy explains how we collect, use, and share your information when you visit our website or make a purchase.
1. What We Collect
When you visit our site or place an order, we may collect:
Name, address, phone number, social media account usernames and email address
Payment details (processed securely via Shopify Payments or third-party gateways)
Purchase history and site activity
Information from cookies and tracking tools (e.g. Meta Pixel, Google Analytics)
2. How We Use Your Information
We use your data to:
Process and deliver orders
Communicate order updates or customer support
Improve our website and user experience
Send marketing emails (only if you opt in)
Show you relevant ads through platforms like Meta (Facebook, Instagram)
3. Marketing, Email Sign-Ups & Offers
If you sign up for an offer (e.g. 10% off), we collect your email address to:
Send your discount code
Keep you updated with occasional promotions and new product launches
You can unsubscribe at any time by clicking the link in our emails.
4. Advertising & Tracking (Meta Pixel & Conversions API)
We use the Meta Pixel and Meta Conversions API to understand how users interact with our site and to improve our advertising. This includes sharing data like page views, purchases, and form submissions with Meta Platforms. These tools help us show you more relevant ads based on your activity. Data is handled securely and in line with UK and EU privacy laws.
5. Sharing Your Information
We share your information only when necessary, including:
Shopify (our website host and checkout processor)
Payment providers (for secure transactions)
Analytics and marketing tools (Meta, Google, etc.)
Delivery services (to ship your order)
We never sell your personal information.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent to marketing at any time
To exercise your rights, contact us at info@fittux.com.
7. Data Retention
We keep order information for at least 6 years to comply with tax and legal requirements. Email marketing data is retained until you unsubscribe or request deletion.
8. Cookies
Our site uses cookies to help it function and to collect information on browsing activity. You can manage or disable cookies through your browser settings.
9. Age of Consent
By using this site, you confirm that you are at least 18 years old or have permission from a guardian.
10. Data Protection Registration
Fittux Ltd. is registered with the Information Commissioner’s Office (ICO) under registration number: ZB922058. This confirms our commitment to handling your data responsibly and in accordance with UK data protection laws. You can verify our registration on the ICO public register.
11. Contact Us
If you have any questions about this policy or how we handle your data, email us or write to us at:
Fittux Ltd. 167-169 Great Portland Street,
5th Floor, London,
England, W1W 5PF.
Email: info@fittux.com