Shipping policy
Order Processing & Delivery
- We work hard to get your order out quickly.
- Delivery is FREE across UK Mainland and typically arrives much faster than expected.
- Estimated delivery timeframe is 2–5 working days, with most orders arriving in 1–3 days.
- Please allow a little extra time for remote areas, peak periods, or unexpected courier delays.
- Some items may ship separately if your order includes multiple products.
Shipping Costs
- Free UK Mainland Delivery on all orders.
- Excludes Northern Ireland (BT postcodes), Scottish Highlands & Islands, Isle of Man, Channel Islands, and BFPO addresses.
- Orders to excluded areas may incur additional charges or may not be available.
Order Tracking
- Once your order ships, we’ll send a confirmation email with tracking details.
- If your order contains multiple items, you may receive separate tracking numbers.
Shipping Locations
- We currently ship to UK Mainland addresses only.
- We do not deliver to Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands & Islands, or BFPO addresses.
- International shipping is not available at this time.
Delays
- Delivery times are estimates. If your order is delayed beyond the expected timeframe, please email us at info@fittux.com with your order number.
Incorrect Address
- Please ensure your shipping details are correct at checkout.
- We are not responsible for delivery issues caused by incorrect or incomplete addresses.
Need Help?
For any questions about your order or delivery, contact us at info@fittux.com — we’re here to help.